Full review text opened.

Google - Jul 15, 2026
My family’s experience with the salesperson and finance manager was disappointing.
My son is shopping for his first car and was interested in a GR Corolla listed at this dealership. Before driving nearly an hour to the store, he called with a few questions and was encouraged to come in and see the vehicle in person. He scheduled an appointment and arrived with his father, only to be asked immediately whether he had submitted a credit application. A credit application should not be required just to receive basic information or view a car at a scheduled appointment.
Instead of discussing the vehicle, the salesperson and finance manager made assumptions about our intentions and told us, “You cannot go on a joy ride in the name of a test drive. If that’s what you want, then go to a Toyota showroom.” This comment was unprofessional and unnecessary. My son was genuinely interested in purchasing the car, but he was not treated with the courtesy expected and misjudged about his intention.
After that interaction, we left the dealership. Buying a first car should be a positive experience, and I hope management takes this feedback seriously and ensures customers are treated with professionalism and respect.